Yarn Questions

What do I need to know about hand dyed yarn?

If you’ve never worked with hand dyed yarns before, the most important thing to know and remember is that no two skeins will be exactly alike, even if they were dyed together.  

If your project calls for more than one skein of the same colorway, then I recommend alternating between skeins every couple of rows for smoother color transition.

What yarn bases do you offer?

The following are a list of the yarn bases I offer in order by yarn weight. I'll be adding more over time so be sure to sign up for my newsletter and follow me on Instagram for updates!

Fingering Weight / Sock (1)

  • Capital Sock SW - This is a superwash yarn made of 75% Merino Wool / 25% Nylon. It's a soft, smooth, 4-ply yarn with 463 yards / 100 grams per skein. 
  • Classic SW - Classic SW is a 100% Merino Wool Superwash yarn. Very light, soft, and springy, this 4-ply yarn has 438 yards per 100 gram skein.
  • Truly Twisted SW - Truly Twisted is a 2-ply superwash yarn blend of 80% Merino Wool / 20% Nylon. It’s super soft and has a beautiful sheen to it. Each skein has 400 yards / 100 grams.
  • Mighty SW - This is a 4-ply, 100% Bluefaced Leicester (BFL) superwash wool. It’s strong and springy, and has 438 yards per 100 gram skein.
  • Super Sock SW - This yarn is a blend of 75% BFL superwash and 25% Nylon. It features 464 yards / 100 grams of yarn per skein. It's a true workhorse for knitted socks. 

Sport Weight (2)

  • Classic Sport SW - This is a 3-ply, 100% Merino Wool Superwash yarn. Each skein includes 328 yards per 100 grams.
  • Solid Gold Sport SW - This 3-ply sport weight yarn is 80% Merino Wool Superwash / 20% Nylon. It includes 328 yards / 100 grams per skein.

DK Weight/Light Worsted (3)

  • DK 250 SW – This is a 100% Superwash Merino, 4 ply yarn. It includes 250 yards of yarn per 115 grams.

Worsted Weight (4) - Coming Soon!

How will my yarn arrive?

Your yarn will arrive in the form of a hank or a twisted skein with a label wrapped around it. The yarn label will include important yarn care information so be sure to save it.

The yarn will be twisted and tied in several areas in order to keep it from tangling. When you’re ready to begin your project, you’ll need to cut these ties before winding the yarn into a ball or cake. Please take care that you do not accidentally cut the yarn.

The yarn MUST be wound into a ball or cake before you knit or crochet. If you do not wind it, it will become a tangled mess. Save yourself the hassle and frustration.

What is the difference between fingering weight yarn and sock weight yarn?

Aside from the names, there really isn't any difference within this weight class. People just call this yarn weight different things.

What varies is the fiber compositions of each hank/skein of yarn and the treatment of the yarn (superwash / non-superwash). 

If you're looking for yarn to knit socks, it doesn't have to say "sock yarn" specifically. Most fingering weight yarns can be used but, wool/nylon blends, like our Capital Sock and Truly Twisted, tend to wear better and last longer over time. 

How should I care for my yarn?

Each skein you purchase will come with a yarn label which will list its fiber composition and any instructions specific to that yarn.

At the moment, I offer 100% Superwash Wool and Superwash Wool / Nylon blends. To care for these yarns, you can wash them in your washing machine on cold, delicate setting, and lay flat to dry.

However, I recommend hand washing your finished projects in cold water with just a little dish detergent, like Dawn, or your favorite wool wash. Squeeze out any excess water in a towel and lay flat to dry. Hand washing will allow it last longer and stay looking new.


Why does my yarn color look different from the picture?

All of our yarns are dyed in a small batch process. Even though we work to a recipe, the dyeing process will produce different results each and every time, and will look different from one fiber to the next. The uniqueness of each is part of the beauty of hand dyed yarns.

Unless you receive the exact skein that was photographed, each yarn will have its own color variation. Additionally, computer monitor colors can vary greatly. Finally, in rare cases, some skeins may have been re-skeined (rewound) in order to correct tangling and/or improve appearance. Most will not have been reskeined and may show blocks or sections of color until it is wound or caked for use.  

Will my yarn colors bleed?

I do everything I can to ensure that your hand dyed yarn won't bleed. The yarn is dyed in professional quality acid dyes, heat treated, stabilized, and washed thoroughly.

However, it’s normal for your yarn to bleed a little the first couple of washes, especially if your yarn is a rich or dark color.

As you care for your yarn, keep in mind that different things can affect the dye like water pH, chemicals in the water, and/or the temperature of the water.

With that said, I recommend that you:

  • wash your yarn in COLD water;
  • with a little dish soap or wool wash;
  • AND 1tbsp of white vinegar or citric acid.

This will help preserve the colors.


Where are your wool yarns sourced from?

With the exception of our Bluefaced Leicester (BFL) wool, all of our Merino wool comes from various farms in South America. Our BFL is grown in the UK and is 100% British. 

ALL of our wool comes from well-loved and well-cared for flocks. They are all mulesing-free.

Do you offer custom-dye orders?

I don't currently accept custom dye orders but I hope to in the very near future. 

Be sure to sign up for my newsletter and follow me on Instagram for the latest updates!


What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover.

We also accept Amazon Pay, Google Pay, Meta Pay, and PayPal. If you decide to use any of these methods, you’ll be taken to their website where you’ll be prompted to log in and process your payment. You’ll then be redirected to our website once your transaction is complete. 

I canceled my order. Where is my refund?

When you place an order, an authorization hold is placed on those funds to cover the cost of the purchase.

Once an order is canceled, the authorization hold will automatically be removed. However, it may take a little time for this to reflect on your account, usually 3-5 business days. Rest assured, no funds have been withdrawn from your account.

Orders and Delivery

Can I place an order without creating an account?

Yes, you can place an order as a guest. You are under not required to create an account. However, creating an account will allow you to:

  • save your shopping basket;
  • save your address and payment details;
  • access digital patterns you purchased;
  • and check your order history. 

It will also allow us to contact you should an issue arise with your order.

To create an account, click this link and simply follow the on-screen instructions. 

How much is shipping?

Shipping costs are calculated during checkout so you will know the exact cost prior to completing your purchase.

What countries do you ship to?

Currently, I'm only accepting orders within the United States (USA). This may change at a later date. I apologize for any inconvenience.

Can I alter my order?

If we’ve already started processing your order, we will be unable to modify it. If you need an additional product or a greater quantity, please place a new order online.

Where is my order confirmation?

Order confirmations are automatically sent to your email address when you place an order. Please check your mailbox’s spam or junk folder to see if the order confirmation has been diverted there.

If you still haven’t received your order confirmation after 24 hours of placing your order, please email me at: info@knitfarious.com

When will my order arrive?

I usually ship yarn that’s IN STOCK on the next business day. So, depending on your preferred shipping method and seasonal traffic, your package should arrive within three (3) to ten (10) business days.

Unless specifically stated, the yarn in my shop is ready to ship. The exceptions to this are special orders such as pre-orders or custom dyed yarns. For special orders, please allow an additional 10-14 business days to dye and process your order.

Please see our SHIPPING POLICY for more details.

Can I track my order?

Yes, absolutely! You'll receive email updates at every stage of your order. Once your order has shipped, your confirmation email will include the tracking number for you to monitor the location of your order.

My package has shipped but it hasn’t moved in a while. Help!

It’s true, some packages will take little detours on their way to you, but they usually (eventually) arrive safe and sound.

If you’re concerned about your shipment, we can reach out to the USPS to provide an update. Feel free to send us an email with the details and we’ll look into it for you.

My package was damaged/lost? What can I do?

Don’t panic. Your package was insured for the value of the purchase. 

If your package was damaged or lost, you’ll need to contact the USPS to file a claim. Claims MUST be made by the recipient/purchaser through USPS. Per their guidelines, once the package is in their hands, the recipient/purchaser is considered the owner.

Follow this link to USPS to begin filing your claim.

Why has my order been canceled?

We typically only cancel orders if there’s a problem with stock quantities. If this occurs, we will attempt to notify you via e-mail to offer an alternative option.

Please accept our apologies if your order is canceled because of a problem at our end.

Returns & Exchanges

Do you accept returns?

Yes. We will accept returns under certain conditions. Please see our RETURNS POLICY for complete details.

How long does it take to process a return?

Once we receive your return, we will notify you by email. Please allow us 24 - 48 hours to review your return.

If everything is acceptable, we will initiate the refund process minus shipping costs. Please allow up to 10 business for your bank or credit card provider to process your refund.

Can I exchange an item?

Changed your mind? Want something else instead? We understand. 

The quickest way to get exactly what you want is to:

  1. set up a return for the item you received;
  2. make a separate purchase for the item you want.

** Please note that I do not accept returns or exchanges on custom-dyed orders, gift cards, digital downloads, or sale items. **

General Info

Have a general question?

Please send me an email at info@knitfarious.com and I'll do my best to help you.


What are your shop terms and policies?

Please click on the following links for more information on our shop terms and policies. Thank you.